KAREN M CRISTELLO, MBA, CTSM
brand development
integrated marketing communications
events & trade shows
POLS, MOC Course, and BCSC ads
PRODUCT LAUNCHES
AAO CLINICAL EDUCATION:
MARKETING COMMUNICATIONS
BACKGROUND
I was tasked with promoting our 170 clinical education products, with target annual sales of $3.5 million. Though I marketed clinical education products for only six months, my efforts made a big impact. Three of my campaigns are described below.
CHALLENGE
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Practicing Ophthalmologists Learning System (POLS): This was a brand-new product, so awareness was especially important.
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Maintenance of Certification Study Course (MOC): This course's attendance had been dying over the years. This was a last-ditch effort to increase attendance; otherwise, the course would be discontinued.
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2011– 2012 Basic and Clinical Science Course (BCSC): This series of 13 books is updated every year. Sales had been shrinking, so we were aiming for a boost.
SOLUTION
I planned and executed all print, direct mail and digital promotional campaigns, focusing on improved copy, more channels, and more frequent drops. We also had a launch party for POLS at our booth at AAO 2010.
RESULTS
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POLS: At 6 months, net revenue was 386% higher than projected.
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MOC Course: Exceeded attendance goal by 17% and net revenue by 11%. Course continued 7 more years.
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BCSC: Within 6 months, sales were 48% higher than forecasted.